PDLP
PDLP Student Device Information Kit
Service Centre Details
Acer Laptop Service Centre
Location:
29 International Business Park Singapore 609923
(1.1km from Jurong East MRT)
Acer Service Centre Number: 6895 6278
Website: https://secured.acer.com.sg/pld (For
buying Acer laptop accessories)
Acer Service Centre Email: acercare.sg@acer.com
Opening hours:
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Mon, Tue, Thu, Fri: 08:45 – 17:15
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Wed: 08:45 – 19:45
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Sat: 09:00 – 12:00
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Sun and Public Holiday: Closed
Acer Service Centre
Lenovo Laptop Service Centre
Lenovo Helpdesk Number: 800 852 8100
(After selecting your preferred language, please press “2” for standard
warranty customer)
WhatsApp support: 6703 6821
Website: https://www.asiapac.com.sg/pld-lenovo (For
buying Lenovo laptop accessories)
Lenovo Service Center Location:
Lenovo Service Centre @ Tai Seng Centre, SmartCares Solutions
3 Irving Road, #01-17, Singapore 369522
(Beside Tai Seng MRT station, Exit A)
Lenovo Service Centre Number: 6871 4838
Lenovo Service Centre Email: lenovo@smartcares.com
Pre-Registration (For Faster Service/Drop-off): https://smartcares.com/lenovo
Opening hours:
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Mon – Sat: 11:00h – 19:00h
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Closed on Sun and Public Holidays
Lenovo Service Centre
School-based Helpline
Mondays – Fridays: 8:30 am – 4:30 pm
During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts, as well as queries about lesson assignments.
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School-based Helpline: 6876 7129
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Closed on Saturdays, Sundays & Public Holidays
For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, include your full name, name of the school and form class.
SLS Helpdesk
Students can only contact the SLS Helpdesk outside the school operating hours.
SLS Helpdesk: 6702 6513
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Mondays ― Fridays:
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4:00 pm ― 9:00 pm (School Days)
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9:00 am ― 9:00 pm (School Holidays)
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Saturdays: 9:00 am ― 3:00 pm
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Closed on Sundays & Public Holidays
Email: helpdesk@sls.ufinity.com
Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, include your full name, name of the school and form class.
Resources
2023 Device Details for Sec 1
Acer Chromebook Spin R753TN (Chromebook Convertible)
Laptop Specifications:
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System Unit: Intel Celeron N4500
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Memory: 8GB RAM
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Screen Size: 11.6" HD Touch Screen
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Built-in Camera: 720 HD Camera
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Ports: 1 x USB 3.1 Gen 1, 2x USB C, 2x USB A 3.1 Gen1, MicroSD, 3.5mm Headphone Jack
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Weight: 1.31 kg
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Operation System: Chrome OS
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Storage: 64GB eMMC
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Connectivity: 802.11 AX & Bluetooth v5.2
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Stylus Pen: Yes
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Optical Mouse: USB Optical Mouse
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Carrying Case: Yes
What's in the box:
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Acer Power Adapter
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Acer USB Wired Mouse
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Acer Carrying Case
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Acer Stylus Pen.
Enhanced Package:
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3 Year Carry In Warranty
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Sealed Battery Warranty
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Comprehensive Accidental Damage Protection (Insurance)
Additional Accessory:
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3.5mm In-Ear Headphones
2022 Device Details for Sec 1
Acer R752TN-C 1 MT (Chromebook Convertible)
Laptop Specifications:
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System Unit: Intel Celeron N4120
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Memory: 8GB RAM
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Screen Size: 11.6" HD Touch Screen
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Built-in Camera: 720 HD Camera
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Ports: 1 x USB 3.1 Gen 1, 2x USB C, 2x USB A 3.1 Gen1, MicroSD, 3.5mm Headphone Jack
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Weight: 1.31 kg
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Operation System: Chrome OS
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Storage: 64GB eMMC
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Connectivity: 802.11 AC & Bluetooth v5.0
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Stylus Pen: Yes
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Optical Mouse: USB Optical Mouse
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Carrying Case: Yes
What's in the box:
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Acer Power Adapter
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Acer USB Wired Mouse
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Acer Carrying Case
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Acer Stylus Pen
Enhanced Package:
-
3 Year Carry In Warranty
-
Sealed Battery Warranty
-
Comprehensive Accidental Damage Protection (Insurance)
Additional accessory:
-
3.5mm In-Ear Headphones
2022 Device Details for Sec 2 to 4
Lenovo Chromebook 500e 2nd Gen (Convertible)
Laptop Specifications:
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System Unit: Intel Celeron N4100 (1.10 GHz, 4 MB)
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Memory: 8GB RAM
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Screen Size: 11.6" 1366 x 768 HD Touch Screen
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Built-in Camera: 720 HD Camera, 5MP
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Ports: 2x USB C 3.1 Gen1, 2x USB A 3.1 Gen1, MicroSD, Headphone Jack
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Weight: 1.31 kg
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Operation System: Chrome OS
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Storage: 64GB eMMC
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Stylus Pen: Yes
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Optical Mouse: USB Optical Mouse
-
Carrying Case: Yes
What's in the box:
-
Lenovo Power Adapter
-
Lenovo USB Wired Mouse
-
Lenovo Carrying Case
-
Lenovo Stylus Pen
Enhanced Package:
-
3 Year Carry In Warranty
-
Sealed Battery Warranty
-
Comprehensive Accidental Damage Protection (Insurance)
Additional accessory:
-
3.5mm In-Ear Headphones
Warranty
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This warranty warrants that the product will be free from manufacturing defects in materials and workmanship for the limited warranty period of 3 years.
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Allows for 2 repairs or 1 replacement
Insurance
The device insurance coverage includes: Damage to or loss of device from the following which are non-manufacturer defects or internal mechanical faults:
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Fire
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Lightning
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Power Surges
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Accidental (e.g. water spillage, drop etc)
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Theft due to forcible entry
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Robbery
The insurance coverage is only applicable to situations of damages and loss where the student has taken precautions to safeguard the device.
Note: Once insurance is claimed for a replacement device, the insurance coverage will cease and the replacement device will not be covered by insurance.: